Visitor Policy

Please observe the following guidelines when you visit the museum. 

Artworks

All our galleries are equipped with video surveillance cameras and an electronic motion-detection system. Please do not touch the artworks; just contemplate them quietly. 

Cameras

Photography for personal use is allowed in some exhibition galleries. However, no video equipment, selfie sticks, flash or tripods may be used.

The museum reserves the right to change this rule, depending on the specific circumstances.

For professional use, please submit your request to Steven Ross, Head of Public Relations, at 514 847-6232.

Bags

Visitors may take a medium-size handbag or small front pack into the galleries.

Umbrellas and inline roller skates, as well as any items larger than 36 x 56 x 23 cm (14 x 22 x 9 inches), must be checked at the cloakroom.

Luggage may not be checked, except carry-on size. We reserve the right to refuse any item judged inappropriate.

Please note that we are not responsible for any lost, damaged or stolen items.

Cell phones

Please allow other visitors to contemplate the works in silence. We ask you to step out of the exhibition galleries if you must use your phone.

Families

Visitors with families may take a stroller and diaper bag into the galleries. Front baby carriers are also permitted.

However, we ask you to leave your jogging strollers and back baby carriers at the cloakroom.

People with reduced mobility

The Musée meets the standards set by Kéroul, the Québec organization that provides information for people with restricted physical ability and lobbies on their behalf.

The museum building (including exhibition galleries, elevators and washrooms) is accessible and adapted to the needs of people in wheelchairs. As well, a number of wheelchairs are available (free of charge) for use by visitors.

A wheelchair-accessible entrance is located next to the museum’s main entrance at 185 Sainte-Catherine. To enter through this locked door, simply press the intercom button to speak to the museum’s security personnel.

Parking for people with reduced mobility

Parking spaces for people with reduced mobility are available at Place des Arts. Those wishing to use the spaces are asked to contact the museum’s security personnel (514 847-6263) to find out how to access the museum from these parking spaces.

Municipal parking spaces with adapted parking meters, as well as reserved parking spaces, are also available in several locations in the borough of Ville-Marie. For more information, visit the Stationnement de Montréal website.

Food and beverages

Food and beverages are not permitted in the museum, except in designated areas.

Wi-Fi network

A Wi-Fi network is available in the Musée restaurant (1st floor), the Media Centre (2nd floor) and the Donors’ Lounge (lower level).

Sketching

Visitors are allowed to make pencil sketches in all the museum’s galleries. The use of ballpoint pens, fountain pens, ink and watercolour is not permitted. Easels and stools are also not allowed. Please do not impede the movement of visitors through the galleries.

Lost and found

In case of loss or theft, contact the museum’s security personnel at 514 847-6263.

First aid

If you are feeling unwell, please ask a security guard for assistance.

Visitors’ comments

Please share your comments with us at info@macm.org. We are always happy to hear about your experience at the Musée.

Sculpture Garden

The museum’s Sculpture Garden is open to visitors from May to October. It is accessed from exhibition galleries 2 and 3 (at the north end of the museum).